Return & Exchange Policy

At Annayé, your satisfaction is our priority. We ensure every product is checked carefully before delivery.

1. No Return Policy

We do not offer product returns once the order is delivered. Please review your items carefully before completing your purchase.

2. 7-Day Exchange Policy

You may request an exchange within 7 days of receiving your order if:

• You received a damaged or defective product.

• The wrong item or size was delivered.

3. Exchange Conditions

To qualify for an exchange:

• The product must be unused, unworn, and in its original packaging.

• Proof of purchase (order number or receipt) is required.

• Exchanges are subject to stock availability.

4. Non-Exchangeable Items

For hygiene and safety reasons, perfumes, cosmetics, or accessories (like earrings) cannot be exchanged.

5. Shipping & Delivery for Exchanges

Customers are responsible for exchange shipping charges unless the product was defective or incorrect.

6. Contact Us

For exchange assistance, please contact us at:
📧 info@annayeuae.com
📞 WhatsApp: +971 56 949 2534
🌐 www.annayeuae.com